8 Crucial Things to Know About VoIP

The 21st Century has seen a trend of cutting the cord. This is not only the case with streaming services like Netflix. As broadband internet is getting cheaper and more powerful, Voice over Internet Protocol (VOIP) communications are maturing to the point where more businesses are getting rid of traditional phone lines in favor of VOIP systems. Here are eight things you should know if you’re considering moving over to this technology.

1. What is VOIP?

Voice over Internet Protocol provides phone capability via an internet connection. For this purpose, it’s best to have a high-speed connection that bypasses the phone company. VOIP is gaining momentum because it offers much lower costs than traditional phone solutions. It also comes with a rich set of features such as voicemail, call routing, SMS texting, video conferencing and recording.

2. How does it work?

At the most basic level, VOIP encodes analog voice information and encodes it into digital code, then the code is transmitted to the destination over an internet connection. When the receiving party gets the message, the digital code is translated back into an analog sound wave signal that the person is able to hear. This is accomplished with a technology called Session Initiation Protocol (SIP). This protocol initiates, maintains, modifies and terminates sessions in real time. This could involve various types of communications including voice, video, text messaging and others.

Many companies have switched over from traditional phone service to VOIP technology. It’s very likely that you have already used a VOIP service for making a long-distance call. Phone companies use the technology to make their services more efficient and cost-effective. 

3. Different ways to access VOIP services

One method of accessing VOIP is with an Analog Telephone Adapter (ATA). This technology connects a standard phone to a computer network. This could be done with analog-to-digital conversion hardware or via a VOIP server. Internet Protocol phones are another way to access VOIP services. These could be implemented either via software or hardware. The least expensive method of using VOIP is with computer-to-computer solutions. This only requires software and a microphone and speakers or a headset that you could connect to your computer device.

4. What do you need to use VOIP?

Making the transition from traditional phones to VOIP systems depends on the size of your organization and the type of communications infrastructure that you have been using so far. The transition could cost next to nothing, or it could require a large up-front investment. One thing that is certain is you will need a broadband internet connection. The more users you expect to have on the system, the greater bandwidth your network will need. If you plan to use your existing phones, make sure they will function over a VOIP connection. You will probably need SIP-enabled phones to make VOIP calls.

5. The low cost is the biggest benefit

Compared to traditional phone systems, VOIP services are usually significantly cheaper. There is less hardware required to purchase or lease. In many cases, your organization will not need to get any new hardware at all. Any new hardware that you buy will be based on standardized technologies rather than proprietary ones that would tie you to a particular service. The monthly subscription fees for VOIP also tend to be lower than traditional services.

6. VOIP providers offer mobile apps

Many VOIP system hosts provide mobile apps that provide your company with abilities to use the system on the road with a mobile Wi-Fi connection.

7. VOIP provides superior scalability

Since you usually don’t need to invest a lot of capital for new hardware, VOIP makes it easier for your company to scale up operations for a greater volume of communication and transactions.

8. Most VOIP services come with robust feature sets

Compared to traditional phone services, your VOIP service will tend to offer a lot more powerful capabilities. You will be able to perform audio and video conference calls. Features like voicemail and fax over the internet are typically included in the package. Your VOIP technology can also be integrated with other software platforms that your organization already uses for management and productivity.

Follow Us

Leave a Reply

Your email address will not be published. Required fields are marked *